Amazon Walk-in Drive For Experience Candidates
Company Name: Amazon
Job Role: HR Shared Services
Job Location: Bangalore
CTC: Rs.2,75,000 – 4,00,000 PA
Experience: 1- 4 Years
Qualification: Any Graduates
Apply Mode: Walk-in
Company Profile
Amazon is an American electronic commerce and cloud computing company based in Seattle, Washington that was founded by Jeff Bezos on July 5, 1994. The tech giant is the largest Internet-based retailer in the world by total sales and market capitalization. It started as an online bookstore and later diversified to sell DVDs, Blu-rays, CDs, video downloads/streaming, MP3 downloads/streaming, audiobook downloads/streaming, software, video games, electronics, apparel, furniture, food, toys, and jewelry. It also sells certain low-end products like USB cables under its in-house brand AmazonBasics. Amazon has separate retail websites for the United States, the United Kingdom and Ireland, France, Canada, Germany, Italy, Spain, Netherlands, Australia, Brazil, Japan, China, India, and Mexico. It also offers international shipping to certain other countries for some of its products.
Job Description
- Receive & log all queries received through phone & email in the trouble ticketing tool.
- Responding to inquiries regarding policies and programs including benefits, attendance, payroll deductions etc.
- Adhere to defined processes and ensure delivery in accordance with set quality standards.
- Thorough knowledge of policies & processes for multiple customers group.
- Ensure the service level are achieved at all times for HRS processes.
- Innovative with a commitment to change and process improvement applying KAIZEN and LEAN methodologies.
- Integrity and discretion in dealing with sensitive information and ensure data privacy at all times.
- Take ownership for query resolution and individual metrics.
- Minimum graduate from the AICTE/UGC accredited institute.
- Minimum of 1-4 years of experience in voice process.
- Willingness to work in a call center/contact center/help desk environment.
Walk-in Date: 18th to 23rd June 2018
Walk-in Time: 9:30 AM to 11:30 AM
Contact Person: Navin Sharma
Mandatory Documents
- Updated Resume Copy.
- Government ID.
- Passport Size Photo-2
Venue
Amazon Development Center India
Orion Building, Ground Floor
Bagmane Constellation Business Park,
K R Puram- Marathalli Ring Road, Mahadevapura
Bangalore -560037
Landmark: Opposite Soul Space Arena Mall