Hinduja Global Solutions Walk-in Drive for Freshers

 

Company Name : Hinduja Global Solutions

Job Location: Chennai

Job Role: Associate

Qualification: Any Graduate,Diploma

Experience: 0 – 2 Years

Apply Mode: Walkin

Skills: Good Communication Skills

Position: Tech / Customer Support – Voice.

Gender: Male & Female

Compensation: Best in Industry

Shift Timings: Day / Rotational

Location: Nandambakkam, Chennai.

Job Description:

Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business.

Specialists require an intimate knowledge of the products or services being sold, great communication skills and sales experience. The ability to cross-sell products is also essential. Demonstrated success in sales and customer service is required.

Answers inquiries by clarifying desired information; researching, locating, and providing information
Determines requirements by working with customers
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfils requests by clarifying desired information; completing transactions; forwarding requests.
Skills Required:

• Regional Language Communication Skill {Tamil / Kannada / Malayalam / Hindi}
• Good in English Communication
• Basic Telephone Etiquettes
• MS Office
• Typing Skills minimum 15 WPM with 85% accuracy & Basic System Navigation Skills
• Ability to write, read and speak English to suit business need
• Decision Making, numerical ability & logical reasoning\
• Customer Focus and Being Attentive
• Troubleshooting

Benefits:

• An associate with us is entitled to the following benefits:
• Life Insurance for self
• Medical Insurance for self and immediate dependents Concierge desk Gym and recreation banking facilities Travel desk Medical facility and Doctor-on-call

Selection Procedure:

• Face to Face

Mandatory Documents:

• Updated Resume Copy.
• Any Government Identity Card.
• Passport Size Photographs.

Contact Person: Hari Prasad
Date of Walk-in: Nov 21, 2016 – Nov 22, 2016

Time of Walk-in: 10:00 AM

Walk-in Address:

Hinduja Global Solutions,
#5th Floor, Jayanth Tech Park, Padmini Gardens,
Mount Poonamallee Road, Nandambakkam,
Chennai,Tamil Nadu-600089

Official Website :http://www.teamhgs.com/us/contact-us/careers
Apply Now