Tata Business Support Services Ltd Walk-in Drive For Freshers/Exp
Company Name : Tata Business Support Services Ltd
Job Role : Customer Care Executive
Qualification : Bcom
Job Location : Bangalore
Apply Mode : Walk-in
Tata Business Support Services Ltd (Tata BSS) is a wholly owned subsidiary of Tata Sons, providing outsourced contact centre services to large telecommunications operators, Internet service providers, DTH service providers and online travel agencies amongst other domestic (Indian) and international clients. Tata BSS provides inbound and outbound services (voice and non-voice) in English (for US and Indian geographies) and 14 regional Indian languages from its Indian centres. The centres in the US offer inbound customer care services, email support, cross-selling and up-selling services to industries including e-commerce, healthcare & travel. Tata BSS provides customer retention, acquisition and administration services, digital marketing, analytics, research and HR/payroll services to companies which are keen on increasing their customer base, retain high value customers and protect their brand reputation. One of its known products is Genesys, a proprietary integrated insurance platform which combines CRM and policy management for third party auto-insurance.
- Handling Customer Services Income Tax related calls.
- Resolving Customer complaints.
- To maintain customer data & update the Team Leader.
- Fresher and Experienced are welcome.
- Good Communication skill in English & Hindi is mandatory.
- Knowledge and prior experience in working on specific computing applications proposed for helpdesk solution.
- Basic schooling degree preferably Bachelor of Commerce.
- Updated Resume Copy.
- Permanent Address Government Photo ID Proof.
- Passport Size Photo – 2.
Contact Person : Jojmon
Walk-in Date : 26 Feb 2018 – 9 March 2018
Walk-in Time : 11 AM on wards
Tata Business Support Services Ltd,
ANZ Family Trust, Black Pearl Business Centre,
#2011, 4th Floor HAL, 2nd stage, Indira Nagar,
Bangalore, Karnataka – 560038