Tech Mahindra Walk-in Drive For Freshers/Exp
Company Name: Tech Mahindra Ltd
Job Role: Technical Support (International Voice Process)
Job Location: Hyderabad
Experience: 0-5 Years
Qualification: Any Graduate
Apply Mode: Walk-in
Tech Mahindra is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. It was founded in the year 1986. Anand Mahindra is the Chairman of Tech Mahindra, which is headquartered at Pune and has its registered office in Mumbai. Part of the Mahindra Group, it is a US$4.5 billion company with over 115,900 employees across 90 countries. It provides services to customers which include Fortune 500 companies. Tech Mahindra, on 25 June 2013, announced the completion of a merger with Mahindra Satyam. It has 864 active clients as of June 2017. Mahindra & Mahindra started a joint venture with British Telecom in 1986 as a technology outsourcing firm.
- Candidate should be aware of basic technical knowledge in LAN, WAN and handling basic Internet issues.
- Troubleshooting of technical related issues and ensure to resolve the issues or queries over the call.
- Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
- Candidate should be flexible to work in 24*7 environments (US Shift), comfortable to work in night shifts.
- Transport facility available (Pick & Drop).
- 5 days working.
- Pleasant, professional and courteous personality.
- Excellent Problem Solving and Customer Service Skills
- Ability to think creatively and should have a positive attitude.
- Strong analytical & Interpersonal skills.
Key Qualifications & Skills Required
- Any Graduate, Diploma or Intermediate with excellent verbal communication skills in English.
- Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
- Min 6 months of Voice Tech Support experience or 12 months BPO or any Voice Calling Experience.
- Freshers are eligible but should be a B.E, B.Tech, MCA, BCA, M.Tech.
Should be a quick learner and self-motivated.
Walk-in Date & Time: 22nd Nov 2018 – 30th Nov 2018 at 12 PM
Tech Mahindra, SEZ Building,
tower 1, Opp to Ananth Technologies,
Hi-tech City, Madhapur-500081 Hyderabad