Convergys India Services Private limited Walk-in Drive for Freshers
Company Name: Convergys India Services Private limited
Job Location: Bangalore
Job Role: Technical Support Associate
Qualification: Any Graduate
Experience: 0 to 3 Years
Apply Mode: Walkin
At Convergys, our mission is to set the standard in our industry through unparalleled care for our clients, customers & people.For our clients, this means our 130,000 team members wake up every day united by a common goal helping our clients maintain exceptional relationships with their customers. For our people, this means a commitment to each other to accomplish great things, build careers, and have some fun along the way.
The company grew from Cincinnati Bell Information Systems and MATRIX, both subsidiaries of Cincinnati Bell, and AT&T Solutions Customer Care which was sold to Cincinnati Bell in 1998.an IPO in August 1998 made it a fully independent company.Since then, it headquarters in Cincinnati, Ohio, has acquired numerous companies.In 2004.
- Nature of Business Full Time and technical support voice program,
Document trouble shooting steps clearly.
- Greet customers in a courteous,friendly and professional manner using agreed upon procedures.
- Listen attentively to customers needs and concerns;demonstrate empathy.
- Clarify customers requirements;probe for and confirm understanding of requirements or problem troubleshooting of software and applications
- Confirm customer understanding of the solution and provide additional customer education as needed.
- Prepare complete and accurate work and update customer file.
- Maintain broad knowledge of client products and services.
- Contribute ideas on ways to resolve problems to better serve the customer and improve productivity.
Job Skills Required:
- Graduates/Under Graduates with or without experience with good technical knowledge and good communication skills
- Shift:US Shifts (Free Transport)
- Salary:Salary Up to 2.5 lacs per annum
- Updated Resume Copy
- Any Government Identity Card
- Passport Size Photograph
Contact Person: Ashish Garg
Date of Walk-in: Jan 11, 2018 – Jan 31, 2018
Time of Walk-in: 12:00 PM
Convergys India Services Private limited,
#55, BTM layout 1st stage Opposite Jayadeva hospital ,
Bannerghata Main Road,
Bangalore, Karnataka – 560076