Convergys Walk-in Drive for Freshers/Exp

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Convergys Walk-in Drive for Freshers/Exp

 

Company Name : Convergys

Job Role : System Engineer

Qualification : BE / B tech

Experience : 2 – 7 Years

Job Location : Bangalore

No of vacancies : 20

Salary : INR 2,50,000 – 7,50,000 PA

 

Company Profile

At Convergys, our mission is to set the standard in our industry through unparalleled care for our clients, customers & people.For our clients, this means our 130,000 team members wake up every day united by a common goal helping our clients maintain exceptional relationships with their customers. For our people, this means a commitment to each other to accomplish great things, build careers, and have some fun along the way.

The company grew from Cincinnati Bell Information Systems and MATRIX, both subsidiaries of Cincinnati Bell, and AT&T Solutions Customer Care which was sold to Cincinnati Bell in 1998.an IPO in August 1998 made it a fully independent company.Since then, Convergys headquarters in Cincinnati, Ohio, has acquired numerous companies.In 2004.

Job Description 

  • Candidate provide entry-level technical support for diagnosing, reproducing, and fixing software and hardware issues.
  • Resolve Customer problems via the telephone, the web or AutoSupport.
  • Research Customer issues in a timely manner and follow up directly with the Customer with recommendations and action plans.
  • Escalate cases to other more senior Technical Support Engineers and/or Escalation Engineers when the problem is too complex or falls out of specific area of expertise.
  • Leverage internal technical expertise, including higher-level engineers, knowledge base, and other internal tools, to add to knowledge base in order to provide solutions to customer issues.

 

Rounds Of Interview 

  • HR round
  • Technical test
  • V&A
  • Ops round

 

Mandatory Documents

  • Updated Resume
  • Any Government ID.

Contact Person : Saba

Apply Mode : Walk-in

Walk-in Date : 14th Dec 2017 – 29th Dec 2017

Walk-in Time : 10 AM to 3 PM

 

Venue 

Convergys Divyasree Towers,

#55, BTM layout 1st stage,

Opposite Jayadeva hospital,

Bannerghata Main Road,

Bangalore, Karnataka – 560076