Infosys Walkin Interview For Freshers/Exp
Company Name : Infosys
Job Role : Customer Service Executive
No of Vacancies : Multiple Jobs
Qualification : Any Graduates
Experience : 0-2 Years
Job Location : Chennai
Infosys Limited (formerly Infosys Technologies Limited) is an Indian multinational corporation that provides business consulting, information technology and outsourcing services. It has its headquarters in Bengaluru, India. It is the second-largest Indian IT services company by 2016 revenues. On January 12, 2017, its market capitalisation was $34.38 Billion. It provides software development, maintenance and independent validation services to companies in banking, finance, insurance, manufacturing and other domains. One of its known products is Finacle which is a universal banking solution with various modules for retail & corporate banking. In 1996, it established the Foundation, to support the underprivileged sections of society. At the outset, the Infosys Foundation implemented many programs in Karnataka. It subsequently covered TamilNadu, Telangana, Andhra Pradesh, Maharashtra, Odisha, and Punjab in a phased manner. As the world’s largest corporate university, the Infosys global education centre in the 337 acre campus has 400 instructors and 200 classrooms, with international benchmarks at its core. Established in 2002, it had trained around 125,000 engineering graduates by June 2015. It can train 14,000 employees at a given point of time on various technologies.
- Follows all predefined procedures of the process.
- Adheres to all the process rules applicable for Order to Cash process in order to meet SLA target.
- Ensure that the performance parameters are met and exceeded IN ORDER TO meet SLA targets.
- Resolves individual cases that need re-work IN ORDER TO ensure high C-Sat / NPS score from the end user.
- Shares experiences IN ORDER TO facilitate capture of tacit knowledge.
- Delivers on the new process / approach IN ORDER TO meet client / internal.
- Excellent oral and good written Communication skills.
- Comfortable to make calls to internal teams within client organization clients or respective stake holders.
- Client interfacing skills.
Apply Mode : Walkin
Walkin Date : 21st August 2017
Walkin Time : 09:00 AM to 11:00 AM
Infosys BPO Ltd.,
Ramanujan IT City SEZ TRIL Info Park,
Rajiv Gandhi Salai (OMR) Next to Tidel Park,
Taramani, Chennai 600113.
Company Website : https://www.infosys.com/careers/